cikabet Platform Privacy Notice

This page describes what we collect when you use cikabet and how we keep that data protected. When you open an account, deposit funds through DANA or e-wallet, or log into our Android app, we collect information needed to verify your identity, process your transactions, and comply with anti-money-laundering laws. We encrypt all data in transit and at rest, and we do not sell your personal information to third parties.

We at cikabet operate an online gaming platform available where local law permits. Our services span live-dealer tables, slot games, and sports coverage including Liga 1 and Piala AFF. To serve you across mobile and desktop, we must handle sensitive data—email addresses, payment method details, account history, and identity documents for KYC verification. We take that responsibility seriously and apply industry-standard security practices to protect your information.

This privacy notice explains what data we collect, how we use it, who may access it, how long we keep it, and what rights you have. We review and update this policy periodically. Material changes are communicated via email to your verified cikabet account.

What Data We Collect on cikabet

We collect several categories of data when you interact with cikabet. First, we collect registration information: your full name, email address, date of birth, and phone number. We use your email to send account confirmations, password reset links, and deposit receipts. We use your phone number for two-factor authentication if you enable it on our Android app or browser.

Third, we collect account activity data: your login times, device type (Android phone, iPhone, or desktop), games played, wagers placed, and account balance history. We use this data to detect fraud, investigate disputes, and comply with regulatory audits. Fourth, we collect KYC documentation: a copy of your national ID, passport, or driver's license, plus proof of address such as a utility bill. We store these documents separately from account data and use them only for identity verification and compliance.

We also collect technical data: your IP address, browser type, operating system version, and session cookies. This helps us understand how cikabet performs across devices and regions (Jakarta, Surabaya, Bandung, Medan, and others). We use cookies to keep you logged in and to track your language preference and game history.

How We Use Your Data on cikabet

We use your data for specific, legitimate purposes. First, we use it to run and improve cikabet: creating and managing your account, processing deposits and withdrawals, providing customer support, and detecting bugs or performance issues. Second, we use it for compliance: verifying your identity through KYC, detecting and preventing fraud, and reporting to financial authorities as required by law. Third, we use it for communication: sending you transaction confirmations, security alerts, and updates about our platform.

We do not use your data to build marketing profiles or sell it to advertisers. We do not share your account history with third parties except where legally required (law enforcement, tax authorities, or regulators). We do not combine your cikabet data with data from other websites or apps unless you authorize it.

We at cikabet encrypt your data, limit access to authorized staff, and delete old records according to legal retention windows—never selling or sharing information for profit.

Data Security and Third-Party Processors

All data transmitted between your device and cikabet travels over encrypted channels (TLS 1.2 or higher). We do not store passwords in plain text—we hash them using bcrypt or PBKDF2 with salt. Your session token expires after inactivity, preventing unauthorized access. We maintain firewalls, intrusion detection systems, and regular security audits to identify vulnerabilities.

Our servers may be located outside your jurisdiction. We use data centers in multiple regions for redundancy and performance. If you are in Indonesia, your data may be backed up or replicated to servers in other countries as part of our disaster recovery plan. We ensure all processors follow the same security and privacy standards we maintain.

We work with third-party payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) to handle deposits and withdrawals. We also use email providers to send confirmations and password resets. These third parties have their own privacy policies—we recommend you review them. We do not authorize them to use your data for purposes beyond the specific service we request.

Your Rights and Data Retention on cikabet

We at cikabet give you rights over your data. You can request a copy of all personal information we hold about you—contact our support team through your account dashboard and we provide it within 30 days. You can request correction of inaccurate data or deletion of data we no longer need. We honor deletion requests unless we are required by law to retain the information (for example, tax or anti-money-laundering regulations may require us to keep transaction records for years).

We retain your account data for as long as your account is active plus a retention period after closure (typically three to seven years depending on the data type and applicable law). We retain KYC documents for compliance purposes—usually the lifetime of your account plus a statutory period. We delete session cookies after they expire. We delete payment transaction data after processing and reconciliation, retaining only summary records for accounting.

If you have privacy concerns or wish to exercise your rights, contact us through your cikabet account. We respond to data-subject requests within the timeframe required by applicable law. If you believe we have mishandled your data, you may file a complaint with your local data protection authority.

Cookies and Tracking on cikabet

Our cikabet platform uses cookies to enhance your experience. Session cookies keep you logged in while you browse games or place wagers—they expire when you close your browser. Persistent cookies remember your language preference and game history across sessions. We use analytics cookies (from Google Analytics) to understand how users navigate cikabet, which games are popular, and where performance issues occur. These analytics are anonymized—we do not link individual identities to analytics data.

You can disable cookies in your browser settings, but some cikabet features may not work properly without them. If you disable cookies, you may not be able to stay logged in during your session. We do not use tracking pixels or beacons to follow you across other websites.

Changes to Our Privacy Policy and Contact

We may update this privacy notice from time to time to reflect changes in our practices, technology, or applicable law. We notify you of material changes via email to your verified cikabet account. Continued use of our platform after the notice period means you accept the updated policy. If you disagree with changes, you may close your account and request withdrawal of your balance.

If you have questions about this privacy notice, how we handle your data, or how to exercise your rights, contact our support team through your cikabet account. We respond during business hours. Our commitment is to handle your data transparently, securely, and in compliance with all applicable privacy laws across supported jurisdictions.